Refund & Returns

🖋️ Refund & Returns Policy

Our Commitment

At [Luxury Fits Store], we are dedicated to providing you with a seamless luxury shopping experience. Each item is carefully inspected, packed, and shipped directly from our European partners to ensure authenticity and quality.

We understand that sometimes a product may not be the perfect fit. For this reason, we offer a 14-day return policy on eligible items.

Eligibility for Returns

To qualify for a return:

  • Items must be unused, unworn, and in original condition.

  • All tags, labels, and packaging must remain intact.

  • The return request must be made within 14 days of delivery.

Please note: For hygiene reasons, certain items such as intimates, swimwear, and earrings are non-returnable.

Return Process

  1. Contact our Customer Care team at [your email address] within 14 days of receiving your order.

  2. You will be provided with return instructions and the return address.

  3. Ship the item back using a trackable courier service (DHL, FedEx, UPS recommended).

Return shipping costs are the responsibility of the customer and are non-refundable.

Refunds

  • Once your return is received and inspected, you will be notified by email.

  • Approved refunds will be processed back to your original payment method within 5–7 business days.

  • Original shipping costs are non-refundable.

Exchanges

At this time, we do not offer direct exchanges. If you would like a different item, please return your purchase for a refund and place a new order.

Authenticity Guarantee

Every product we sell is 100% authentic, sourced directly from trusted European distributors. Returns are inspected thoroughly to protect the integrity of our inventory.

Need Help?

Our Customer Care team is here to assist with any questions about returns, sizing, or product details. Please contact us at [your email address].